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The Top 5 Qualities of Great Customer Service Relationships: A Technology Perspective

Where Do You Fit in the On-Demand Economy?

Do you need groceries and have them delivered in an hour? No problem, InstaCart can help you. Amazon purchase delivered same day? It’s available. HBO Go, Netflix, Zappos, Lynda.com and Uber – all great examples of companies building their success on providing products...

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The Top 5 Qualities of Great Customer Service Relationships: A Technology Perspective

Living in the Golden Age of Disruption

It is becoming increasingly clear that we are living in a terrifying and equally amazing time that may be referred to someday as “the golden age of disruption.” The pace of change we experience today is both exhausting and exhilarating, depending on your perspective....

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