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Association Trends 2023: Redefining the Association Experience
Opportunities to take the member experience (MX) from average to exceptional.
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Small Staff Associations and Member Retention
The Community Brands Small Staff Benchmark Study surveyed over 350 small association professionals and uncovered that member retention is a lower priority than member acquisition, and respondents are less optimistic about member retention in the future.
Check out the different member retention status’ in this infographic.