You don’t want to go into the sales process of selecting membership software without understanding the lingo. It is easy to get distracted or confused by technology terminology and buzz words. Knowing the common terms used in the sales process is important as software vendors may use different terms to describe their offerings. Using this list will help you break it down to the basics.
Once you’ve been given the “keys” to your solution you don’t want to find yourself abandoned the first time you need help. Ask each solution provider about its support and training programs. Make sure you completely understand what you are entitled to “after the sale.”