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Texas Statewide Network of Assessment Professionals (TSNAP)

Case Study

Texas Statewide Network of Assessment Professionals (TSNAP) is a volunteer-driven professional organization, which supports the needs of assessment professionals in Texas.

TSNAP strives to:

  • Inform members about student assessment news and information.
  • Find answers and share knowledge.
  • Provide networking and training.
  • Connect members to relevant resources.

Summary

Before implementing YourMembership AMS (association management software), TSNAP functioned in a manual process nightmare. Thankfully, TSNAP was referred to YM for its all-in-one membership management software and website solution to streamline operations, while increasing membership and engagement. challenges TSNAP’s volunteer board worked from outdated spreadsheets, operated a website only one person could use, couldn’t send bulk emails, and accounting was lost in a sea of paper checks. In addition, there was no member portal, and the regions utilized multiple, disjointed solutions to connect and network with members. TSNAP needed an allin-solution to improve its member experience and streamline day-today operations.

Process

YM provided TSNAP an all-in-one solution and support in phases to implement its membership portal, new integrated website and built-in, online community. TSNAP’s priority was to rollout its website and membership portal. Immediately, TSNAP reported an increase in volunteer staff efficiency and an improved member experience. Board members easily accepted online dues and payments, updated the website with current and relevant content, and communicated with the entire membership through bulk emails. Fifteen months after its original implementation, TSNAP introduced SocialLink to its membership. TSNAP brought together multiple, disjointed networking tools into YM AMS. With YM Online Community, members connected, shared ideas and collaborated—exactly what the TSNAP board hoped for and the numbers keep growing.

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