Terms + Conditions

Legal / DMCA / Privacy Policy


YourMembership, Inc., is a member of the Community Brands family. This privacy statement is specific to YourMembership and may include additional information not included in Community Brands’ statement. This is due to the specific services and software uniquely provided by YourMembership, Inc. Throughout this document, YourMembership, Inc. will be refered to as “YM”, which is inclusive of YourMembership, Inc., its affiliates and agents.

At YM, we are committed to protecting your privacy. We do not rent or resell your personal information to third parties for marketing purposes. The information we collect is used to provide services to our customers and this statement of privacy explains data collection and use in those situations.

YM is not responsible for the content or privacy practices of non-YM websites to which this website, or any other YM website, may link. Also, YM is not responsible for the privacy practices of its customers or users of its customer websites. You should review any additional privacy policy and terms of use agreements before using a customer’s website.

Site Use

The data YM collects and uses is governed by this policy as amended from time to time, not by the policy in effect at the time of data collection. This includes data collected from this website, all other YM affiliated websites, affiliates with links to this policy, and services provided by or enabled via these sites. Throughout this document, this website, all other YM affiliated websites, and affiliates with links to this policy will be collectively referred to as “the Site”. Services provided by or enabled via the Site will be referred to as “the Services”.

Please regularly review our Privacy Policy. If you have objections to the Privacy Policy, you should immediately discontinue use of the Site and the services enabled by the Site. This Privacy Policy does not govern privacy practices associated with offline activities, websites other than the Site, or any products or services not available or enabled via the Site.

Changes in Privacy Policy

All personal information (“personal information” is defined as any information that identifies or can be used to identify the person to whom such information pertains) that we collect and maintain will be subject to this Privacy Policy, as amended from time to time. YM may change the Privacy Policy from time to time at its sole discretion and will provide notice of changes in the Privacy Policy and on the privacy policy page of YourMembership.com. If, as the result of such changes, you want to alter the ways in which YM is allowed to use your personal information, you can do so by following the procedure described in the section entitled “Updating your personal information and privacy preferences.” You will be deemed to have been made aware of, and will be subject to, the changes to the Privacy Policy after such notice has been posted with the following exception: if at the time you provide personal information to YM you limit how such information will be used to communicate with you, either by YM or by third parties, YM will not change your preference in this regard without your express consent. However, if YM sells assets (or the assets of a division or subsidiary) to another entity, or YM (or a division or subsidiary) is acquired by or merged with another entity, you agree that YM may provide to such entity customer information that is related to that part of our business that was sold to or merged with the other entity without obtaining your further consent. YM will provide notice of such asset sales, acquisitions, or mergers on this Site.

Collection of personal information

We collect customer login information which comprises of name or username, email address, and password. In some instances, when a purchase is initiated by a customer, credit card information is captured. This can include billing information. By using this Site, you agree and acknowledge that personal information collected through the Site or in connection with the services provided may be securely transferred across national boundaries and stored and processed in any of the countries around the world in which YM maintains offices, including the United States.

How your personal information is used

YM collects your information to record, support and facilitate your participation with YM. For example, when you provide information to the site, the information is used to provide access to the website and other benefits that may be made available to registered users. Your personal information is also used to track your website preferences and keep you informed, unless you have opted not to receive such communications or such communications are prohibited by law.

YM may collect information about the use of the Services and the Site, such as the number of downloads, types of Services used, how many users we receive daily, and the IP/Internet address of your computer. This information is collected in aggregate form, without identifying any user individually. YM may use this aggregate, non-identifying statistical data for improving the Site and Services, providing more relevant experiences to our customers and for statistical analysis.

Updating your personal information and privacy preferences

You have the right to access and correct your personal information and privacy preferences at any time. You may access and correct your personal information and privacy preferences (such as whether you wish to receive promotional communications) by writing YourMembership.com at the specified address within the contact information page on the site, by using the unsubscribe link within any automated email communication, or by sending an email to ymprivacy@communitybrands.com.

Third-party websites

Unless expressly provided to the contrary, personal information that you provide while you are visiting a third-party provider’s website will be subject to the privacy policy posted on that site, and personal information that you provide while on this Site will be subject to this Privacy Policy.

Sharing personal information with third parties

By using this site, you acknowledge that in certain countries or with respect to certain activities, the collection, transfer, storage, and processing of your information may be undertaken by trusted third parties. Such third parties are bound by contract with YM not to use your personal information for their own purposes or provide it to any third parties. YM shares personal information with third parties who act as our agents to help us fulfill our service. These third parties constitute credit card processors and email providers for marketing and bulk mailings. Individuals who receive marketing materials from us and wish to opt-out may do so by following the instructions on the emails.

We do not rent or share personal data with third parties who are not acting as our agents. If this policy changes in the future, we will notify individuals by updating this privacy policy and will provide an opt-out choice prior to the sharing of any data.

YM may be responsible for the authorized transfer of personal data to third parties. Please note that we may also be required to disclose personal information in response to lawful requests by public authorities, including to accommodate national security and law enforcement requirements.

EU-U.S. Privacy Shield Framework

YM complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. YM has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.  If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/

YM chooses our third-party agents with care and works to ensure they uphold privacy and security standards set forth by the Privacy Shield Framework. Regarding the Accountability for Onward Transfer, YM remains liable if our agent processes the personal information we have provided them in a manner inconsistent with the Privacy Shield Principles, unless we can provide prove that YM is not responsible for any occurrence resulting in a compromise of personal data.

YM is subject to the investigatory and enforcement powers of the Federal Trade Commission.

Privacy concerns and complaints

In compliance with the Privacy Shield Principles, YM commits to resolve complaints about our collection or use of your personal information. YM takes its users’ privacy concerns seriously.

If you believe that YM has not complied with this Privacy Policy with respect to your personal information, or EU individuals with inquiries or complaints regarding our Privacy Shield policy, you should first contact us at YM by emailing us at ymprivacy@communitybrands.com or by writing to the YM Privacy Officer at the following address:

YourMembership.com, Inc.

Attn: Privacy Officer

9620 Executive Center Dr. N #200

St. Petersburg, FL 33702


In your letter, please describe in as much detail as possible the ways in which you believe that the Privacy Policy or Privacy Shield Framework has not been complied with. We will investigate your complaint promptly. YM has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) with regard to unresolved Privacy Shield complaints concerning human resources data transferred from the EU.

YM has committed to refer unresolved privacy complaints under the EU-US Privacy Shield Framework to BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if it is not satisfactorily addressed by YM, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint. Should you not receive a satisfactory resolution, you may also contact your local data protection authority, the Federal Trade Commission, or the US Department of Commerce. Finally, if your complaint still remains unresolved, you have the right to invoke binding arbitration by the Privacy Shield Panel upon written notice to YM at ymprivacy@communitybrands.com.

Please note that YM is not responsible for the content or privacy practices of non-YM websites to which this Site or any other YM website may link. Also, YM is not responsible for the privacy practices of its customers or users of its customer websites. You should review the additional privacy policy of the customer site before using the site.


YourMembership.com®, Connect. Engage. Grow.® and Solutions for Today’s Engaged and Growing Organizations® are registered trademarks of YourMembership.com, Inc. and may not be used in connection with any service or product that is not YourMembership.com’s, in any manner that is likely to cause confusion among customers or users, or in any manner that disparages or discredits YourMembership.com.

Digital Millennium Copyright Act (DMCA) Notice and Procedure

The Digital Millennium Copyright Act of 1998 (“DMCA”) provides recourse for copyright owners who believe that their rights under U.S. copyright law have been infringed on the Internet. Under the law, copyright owners who believe that their rights have been infringed by unauthorized use of their protected works appearing online may contact the service provider hosting the material in question, directly or through their authorized agents, and request that the infringing material be removed or access to it disabled.


YourMembership is a Community Brands (CB) company.

CB will respond to allegations of copyright violations in accordance with the Digital Millennium Copyright Act (DMCA). The DMCA provides a process for a copyright owner to give notification to an online service provider concerning alleged copyright infringement. When a valid DMCA notification is received, the service provider responds under this process by taking down the offending content. On taking down content under the DMCA, we will take reasonable steps to contact the owner of the removed content so that a counter-notification may be filed. On receiving a valid counter-notification, we generally restore the content in question, unless we receive notice from the notification provider that a legal action has been filed seeking a court order to restrain the alleged infringer from engaging in the infringing activity. CB may provide copies of such notices to the participants in the dispute or to any other third parties, at our discretion and as required by law. CB’s privacy policy does not protect information provided in these notices.


Copyright infringement notification

If you believe that your work was copied or posted on our Website in a way that constitutes copyright infringement, please contact our designated agent at the email address below:


MB Copyright Agent

Legal Department

14488 Old Stage Road

Lenoir City, Tn 37771

Email: copyright@ministrybrands.com

Fax: (865) 555-1212


If your concern is with content you posted to any CB webpage, please note that by submitting, posting, or displaying your content on our site, you grant CB and its end users a worldwide, royalty-free, non-exclusive license as specified in the Terms of Use.

If your content has not been posted to any CB site previous, your notification must include the following information:

  • A description of the copyrighted work you claim to have been infringed. If you are not the owner of the copyrighted work, you must also include your electronic or digital signature as a person authorized to act on behalf of the copyright owner;
  • A description of where the material that you claim is infringing is located on our Website;
  • Information reasonably sufficient to permit CB to contact you, such as an address, telephone number, and if available, an electronic mail address at which you may be contacted;
  • A statement that you have a good faith belief that the disputed use of the material is not authorized by the copyright owner, its agent, or the law; and
  • A statement by you, made under penalty of perjury, that the information in your notification is accurate, and that you are the copyright owner or are authorized to act on behalf of the copyright owner.

Upon receipt of the written Notification containing the information as outlined in 1 through 5 above:

  • CB shall remove or disable access to the material that is alleged to be infringing;
  • CB shall forward the written notification to such alleged infringer (“Subscriber”);
  • CB shall take reasonable steps to promptly notify the Subscriber that it has removed or disabled access to the material.

Counter Notification

To be effective, a Counter Notification must be a written communication provided to CB’s Designated Agent that includes substantially the following:

A physical or electronic signature of the Subscriber;

Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;

A statement under penalty of perjury that the Subscriber has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled;

The Subscriber’s name, address, and telephone number, and a statement that the Subscriber consents to the jurisdiction of Federal District Court for the judicial district in which the address is located, or if the Subscriber’s address is outside of the United States, for any judicial district in which the Service Provider may be found, and that the Subscriber will accept service of process from the person who provided notification or an agent of such person.

Upon receipt of a Counter Notification containing the information as outlined in 1 through 4 above:

  • CB shall promptly provide you, the complaining party, with a copy of the Counter Notification;
  • CB shall inform you that it will replace the removed material or cease disabling access to it within ten (10) business days;
  • CB shall replace the removed material or cease disabling access to the material within ten (10) to fourteen (14) business days following receipt of the Counter Notification, provided CB’s Designated Agent has not received notice from you that an action has been filed seeking a court order to restrain Subscriber from engaging in infringing activity relating to the material on CB’s network or system.

Account Termination

CB may, in appropriate circumstances, terminate an account holder or subscriber to an CB Websites if he or she is a repeat infringer. If you believe that an account holder or subscriber is a repeat infringer, please follow the instructions above to contact CB’s DMCA agent and provide information sufficient for us to verify that the account holder or subscriber is a repeat infringer.

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