We are here to help

Your success is our top priority. Our team is dedicated to making the YourMembership solution work for you. Support delivered how you need it, when you need it by a team of experienced professionals serving member-based organizations since 1998. We strive to ensure your experience is personal and productive from implementation to launch and beyond.

  • Live support 8:30am-8:00pm ET M-TH and 8:30am-5:30pm ET F

  • Daily live Q+A sessions 3:00pm-3:30pm ET M-F

  • Intuitive and unified portal to seamlessly manage your support and education needs

  • Robust and dynamic knowledge base

  • Accessible support ticketing system

  • Admin community discussion forums

Looking for the support portal?

Support Portal

YM Education

Take advantage of comprehensive training and best practices available for your industry-leading membership management platform. Identify efficiencies, reduce manual processes, and lower administrative costs by effectively applying the powerful features of the YourMembership solution.

  • Live task-based product training series

  • Recorded product training available 24/7

  • Session notes and best practice user guides

  • Continuously updated comprehensive knowledge base

Dedicated implementation advisors to get you up and running fast

Live and on-demand training and best practice sessions

Professional web design and consulting specialists

Live customer service and online self-help and support

Experience + Speed

  • Powered by team providing personalized customer service with over 100+ years of collective product expertise

Get started today. Engage your members more effectively, reduce costs, increase revenue and save valuable time and resources.

Have one of our specialists show you how YourMembership can help you connect and engage your members and grow your organization.

Request a Demo