As the new year quickly approaches, you might already be thinking about your 2019 strategic goals. If member experience is not top of mind, it should be.
Member value propositions are rapidly changing from expectations to experience-driven experiences. Your members expect the same convenient online experience with your association that they’ve come to expect in most other areas of their lives. Are you delivering it?
During this webinar you will learn:
- How to become an experience-driven organization
- What are micro moments and how to be in the moment with your members
- How easy technology can enable these meaningful experiences