They love you. They just told you. Best event ever! Love the new online community! Whatever the compliment don’t let it fall by the wayside. Your members took the time to tell you about it. Give them the respect and appreciation they deserve.
Twitter: If your compliment is on Twitter consider marking it as a favorite. When someone asks for a reference, you can refer them to this list. Not only is it handy but the requester will see a list of remarks about you and your organization that can’t be altered, edited or marketized.
Facebook: Use a screen print to capture the post and use it as a testimonial. Social proof is very convincing.
LinkedIn: If you’re given a compliment in LinkedIn, thank them and ask if they would mind recommending your group, page, even you depending on the nature of the compliment. Most people will give support to that which they’ve already professed to enjoying.
Pinterest: If you’re feeling artsy consider creating a board for member comments. Since Pinterest is a visual platform, try setting the compliment against a funny visual and create your own meme. There are many apps out there to help you with this, simply enter the quote and match it with the picture.
While it’s difficult for many of us to get used to this bit of self-promotion it’s essential to the continued success of your member organization. Social proof is a valid, weighty force in establishing yourself and your group. if someone loves you, let it be known. And since love is a two-way street, make sure you show some appreciation to your members as well.
What suggestions do you have for capturing online compliments on the other social networks?