All the latest in Industry News & Trends
Last week, I participated in ASAE’s inaugural XDP (experience design project) conference. Over 1,200 people attended, and I had the honor of being a team leader, facilitating discussions among a small group throughout the day. The event itself was created to encourage...
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10 keys to creating and growing a customer service culture at your organization.
As we have seen, time and time again, word of mouth can make or break a company’s reputation. With social media expanding the reach of a customer’s voice, it’s more important than ever to make sure your association is embracing a customer service culture. As with any...
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Takeaways from ASAE MM&C 2017
Although it’s not ASAE’s biggest show of the year, its Membership Marketing and Communications (MM&C) Conference almost always ranks at the top of my list. For starters, the targeted attendance creates more opportunities to connect with and learn from different...
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7 lucky reasons to attend Xperience 2017.
The luckiest of all days is upon us, and if you haven’t yet registered, it’s just your luck I’ve put together 7 reasons why you should make your travel plans today to attend Xperience 2017—A Conference for Everyone. This year’s event will once again offer...
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Introducing Online Social Community to transform your member experience.
Your association membership is boosted by your members seeking credibility, professional development, competitive advantages and ways to give back. But, one of the primary reasons members join your association is for networking opportunities. They will give anything...
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Membership meets engagement in today’s modern world.
Staying competitive and relevant in today’s digital world requires innovative ways to engage your members. And, to operate efficiently, you need to implement an easy-to-use, safe and secure technology through a connected platform. By doing so, it saves you and your...
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