Government Agencies
Administrative Features
YourMembership.com makes it easy to manage your entire online presence. With a suite of intuitive administrative tools, you take total control – update content, run reports, import/export member data, solicit action from your members, help push initiatives, manage donations, and so much more. The cost-savings is tangible with the money and time you'll save with electronic reminders and newsletters. Our secure administrative backend is simple... yet powerful... and it remains flexible to fit your government agency's changing needs. However, should you require our help, our customer service specialists are here to assist at no additional cost to your agency. Cost savings and better connections – YourMembership.com can help you succeed with a complete online community.
Complete Administrative Control:
(click the feature below to expand details)
Member Management
- Create and manage member types
- Member auto-approval via email validation
- Create, edit and review member profiles
- Export member and non-member profiles
- Create master-accounts with user-defined number of related sub-accounts
- Enable member-type-specific pricing for events, store items and more
- Set optional/required dues payment for specific member types
- Select member access levels (blogs, photos, connections, etc.)
- Select group-type access levels and group administration
- Set recurring dues payment for specific member types
- Manage required registration fields per member type
- Manage registration field visibility per member type
- Create custom profile fields per member type
- Mass group creation and security updating
- Allow permanent affinity email
- Manage lost and non-member directory
- Search directory by 50+ criteria, including custom fields
- Create touch logs and reminders (CRM) on a per record basis
- Automatically assign email touch logs to individuals
- Assign touch logs to individuals en masse
- Spotlight members within the community
Dues & Membership Levels
- Create multiple membership levels available to each of your member types
- Establish free memberships
- Allow introductory pricing option
- Select durations for your membership levels
- Allow for recurring auto-bill via credit card with real-time processing
- Create membership levels with limited number of career postings
- Create membership levels with limited number of related sub-accounts
- Create membership levels with different community access depending on member type selection
- Export membership and dues data
Content Management System
- Complete content management control
- Publish content via WYSIWYG editor or plain text editor for advanced HTML and formatting
- Create your own custom CSS to be used within the frontend of your website
- Embed offsite content via RSS feed integration
- Upload/manage access to files, images and documents
- Create site-wide collaborative wiki pages
- Create and manage custom menu design, layout and text
- Control the access to main/sub menus
- Link to offsite content from main menu
- Create site-wide file libraries and resource collections
- Set public/member access security per page
- Establish social/professional networking access to members
Administrative Statistics & Reports
- View registered members needing approval
- Process online donations submitted via website
- Process store orders needing fulfillment
- Process membership dues (if applicable)
- Review and approve career/volunteer postings
- Review and process event registrations
- Review and process event tickets
- Review "at-a-glance" member-related statistics
- Review action items awaiting processing
- Review and approve group/community blogs and photos
Group & Chapter Administration
- Create individual group homepages
- Assign group administrators
- Establish private groups with invitation requests
- Manage group-specific events
- Create and manage group blogs
- Create and manage custom content within groups
- Post and manage group photo galleries
- Create collaborative wiki group pages
- Create group file libraries and resource collections
Calendar & Events
- Manage event information and categories
- Create non-event calendar entries
- Secure access to specific events to members only
- Allow online registration
- Manage event photos and galleries
- Add event tickets for sale online with member pricing
- Cross-promote and sell other store items within events
- Export event registration lists
- Mass email event registration lists
- Schedule automated event reminder emails
- Syndicate via RSS/XML
Data Synchronization
- Import member and non-member profile data
- Real-time export of member and non-member data
- Export contact form information
- Export event registration information
- Export group and community blogs
- Export résumés/CVs and openings
- Export membership dues data/transactions
- Export donation data/transactions
- Export store order data/transactions
- Import data into offline databases
- ODBC-compliant format (ASCII and UNICODE)
Administrative Control Panel
- Alter system-wide settings
- Manage your site security and privacy settings
- Set date and currency formats to your locale
- Set name display format
- Allow for real-time credit card processing
- Control auto-response emails
- Control administrative email notifications
- Create custom profile and custom donation fields
- Provide required terms of use
- Set community email opt-out procedures
- Toggle specific features on and off
- Manage menu, navigation, order and naming
- Manage site meta tags
Custom Form Creation
- Set public/private access and security per form
- Create forms with fill-in the blank, radio buttons, multi-select, etc.
- Add fields that auto fill data from member profiles
- Link to forms from custom pages with additional custom content
- Allow file uploads within forms
- View form data submitted via administrative backend
- Process form submissions and mark internal comments
- Edit submitted form data
- Export form data
Document, File & Media Management
- Manage site-wide images and media
- Create resource folders and manage content
- Upload images, docs, MP3s, FLASH, videos, etc.
- Create rotating images and photo galleries
Newsletters, Bulk Email & Messaging
- Email and message by multi-criteria directory search
- Select from pre-defined newsletter templates
- Create/Save your own custom templates
- Manage email opt-out process
- Send rich text, HTML or plain text emails
- View reports and tracking stats
- Schedule future mailings
- Include macros for personalized email
- Attach files, documents and media
News & Announcements
- Create rich blog-style news articles
- Manage news categories
- Restrict access to news items
- Feature specific news items throughout site
- Associate specific news items with select groups
- Allow for commenting on a per article basis
- Syndicate via RSS
Survey, Voting & Quiz Management
- Create customized surveys, quizzes and voting ballots
- Allow for fill-in-the-blank, radio button and multiple choice responses
- Send private surveys to select members
- Limit to one-time submission
- View statistics, graphs and reports
- Export all respondent data
Career Center, Volunteers & Networking
- Create and manage categories
- Accept submitted openings
- Lock members to a limited number of active career posts
- Allow for online application to specific postings
- Search résumés/CVs of members
- Approve and monitor postings
- Export résumés, CVs and openings
- Allow for RSS feed of postings
Donation & Fundraising Center
- Manage donation and fundraising campaigns
- Add/edit donation funds
- Create/manage custom donation fields
- Create/manage recurring contribution/donation options
- Set minimum and maximum donation amounts on per fund basis
- Set pre-defined amounts on per fund basis
- Process credit card and pledged donations
- Mass email members who have donated by multiple criteria
- Export donation information
Store Management & eCommerce
- Create custom product categories
- Enable store promotion codes/coupon system
- Add/edit store product details, sizes, colors, types
- Create and sell downloadable products
- Enable a "gift message" option for online purchases
- Set tax/VAT level
- Select taxable items
- Set item shipping rates with multiple shipping options
- Automated email confirmation and shipment notification
- Process store credit card purchases
- Allow "Bill Me" option for non credit card orders
- Export store order information
- Syndicate via RSS/XML
Blog & Forum Management
- Create multiple community blogs and forums
- Browse blogs and posts by tags
- Search blogs and posts by post content
- View, edit and delete blog posts and comments
- Lock specific blogs to member-only access
- Lock specific blogs to read-only access
Customer Service, Support & Training
- Receive unlimited training and support - for no additional fees!
- View, submit and manage support tickets
- Submit, view and vote on new product features and enhancements via the Idea Box
- Schedule live person training sessions and site audits
- Request site design changes and updates
- View integrated online help
- Browse best practice documents and training guides
- Read the site update log of all new features added to your online community
- Use YM's syte.sensor technology to quickly and easily monitor overall health of your site
- Watch online video tutorials
- Join YM's free online community for site administrators to network and share best practices
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