The YourMembership.com Blog

3 Ways to (Better) Showcase Members in Social Media

April 11th, 2013 | Posted in Membership Management

MP900401787Social media gurus tell member organizations again and again – don’t make it about you, make it about them. Every post shouldn’t be about what you are doing and what you think. Showcase your members. Let them shine. Turning over your social media platform to them is like a nice introduction from a mic. They can finally be heard over the noise of the social sphere. Your audience may be larger and more established than theirs. If you can help them get the attention they deserve, they will appreciate it. So think beyond the basic re-tweet. Here are three ways you can help your members attract a larger audience:

1. Use your words. A re-tweet or share is good but not particularly memorable (unless your member has never been re-tweeted before). Add some context to the re-tweet or share. Something like “Great point from Amy, especially #5,” or introduce the re-tweet/share with “Phenomenal article from…” or “Best article I’ve read on…”  Giving the share context and a stamp of approval goes a lot further in advancing the content and endearing them to you. Read the rest of this entry »

The Hardest Task You Have as an Association

March 19th, 2013 | Posted in Association Management

hammer head

 

If they don’t think of you, they won’t volunteer.

If your event doesn’t come to mind, they won’t attend.

If your conferences are not on their calendar, they’ll go elsewhere.

If they don’t know what you do for them, they won’t renew their dues.

If your private online community is not part of their daily Internet routine, they won’t participate.

The hardest part of growing your association membership is getting people to remember you’re there.

What “Where’s the Beef?” Taught Us About Member Retention

January 10th, 2013 | Posted in Membership Management

On this day in 1984, Wendy’s International aired a commercial featuring three elderly ladies gathered around a hamburger bun squinting at a dime-sized patty. “Where’s the Beef?”, one of them asked and the catch phrase took off honey badger style.

Member retention and a commercial from 1984?

When it comes to member-based organizations and member relations, you’re going to have two kinds of benefits. There are the gargantuan, fluffy bun-type offerings that your members associate with you. They are the events and services you’re known for; the ones you’ve built your reputation on. Come dues renewal time, you never have to remind your members about this type of offering. They know about it. It’s front and center on the plate. Read the rest of this entry »

Interview your Website

January 8th, 2013 | Posted in Membership Management

 

Is your website as professional as you are?

Ever entered an organization to be met by a receptionist who’s on a personal call, speaking much louder than is required, chomping on gum and looking at you like you’re an interruption? Unless that organization is essential to you, your first impression my be your last. Who wants to be an inconvenience to someone? You’ll most likely go elsewhere.

We know your front office staff is amazing and they would never be rude like that but is your website doing the same thing? Potential members (customers or donors) are learning more about you on their schedule. This is why it’s extremely important to have a professional website with well-crafted materials that your audience will be interested in. Chances are their first impression of you will not involve a member of your staff. Your website is now your receptionist (or your public information officer), front and center and representing you and your organization 24/7.   Read the rest of this entry »

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